On backorder but got an email they are offering other options but I did not answer the phone. So I chatted about other options..See below. He says he's not argumentative at all!!!!!![sf-wink_gif sf-wink_gif]()
3:45 PM Connecting...
3:45 PM Connected. A Fido representative will be with you shortly.
3:47 PM Support session established with Nath......
3:47 PM Nath.....
Fido LiveANSWERS™
Hey, I’m Nat.....l. May I please have your full name and either your Fido phone number or account number? I’ll send you a secure form to ID you afterwards.
3:48 PM Dennis Miller:
Dennis Miller
3:48 PM Dennis Miller:
Here is the emaill I received with account etc. .........................
3:48 PM Dennis Miller:
Fido Account Number: 7632.....
Fido Phone Number: 778........
email received-----------------------------------------
Hi Dennis,
We’re really sorry about the wait, but please note that your LG Gpad III is on back order. We tried calling you to discuss other options, but no luck. We will ship the back ordered item as soon as it becomes available.
--------------------------------------------------------------
3:49 PM Na......:
Okay, so are you waiting or cancelling the order?
3:50 PM Dennis Miller:
They refer to other options. I was wondering what the other options are
3:50 PM Nat......:
Those are the two.
3:50 PM Dennis Miller:
OH! I'll wait.
3:51 PM Nathaneal:
Awesome, if it looks like it will take more then 3 weeks they will try to contact you again to see if you would like to wait or cancel the order. Is there anything else I could do for you?
3:52 PM Dennis Miller:
Email says other options(plural) so I thought Fido was being progressive and offering something else.
3:52 PM Nath.......:
For sure, the options are above.
3:53 PM Dennis Miller:
OK Funny way of dealing with customers. You can end the chat.
3:53 PM Nath........
Normally you could go in store as a third option but they have no stock either.
3:53 PM Nath.......:
How so?
3:53 PM Nath.....:
If you don't want to wait then you can cancel. What other options would you like?
3:54 PM Dennis Miller:
Well referring to Options and then offering cancel or wait. I guess instore would have been another as you pointed out
3:54 PM Nat.....:
For sure, even with just two options that would still be options not option though.
3:55 PM Dennis Miller:
You are quite argumentative for a csr
Goodbye
3:55 PM Nath.....:
Not at all, just making sure you understand. Cheers. <---------------![sf-wink_gif sf-wink_gif]()